APPOINTMENT, CANCELLATION, AND SHIPPING POLICY
(Updated December 21st, 2024)

BOOKING POLICY

  • All participants must be 18 years or older, unless special considerations have been made.

  • Please don’t book for anyone else. This includes for spouses, friends, and family. Those who bypass this will not be allowed to participate in my future offerings.

  • If you’re scheduling a relationship reading, the other person must give their permission before hand and both parties must be present at the time of service.

  • I am a reader deeply focused and invested in your emotional wellness and holistic health, but for all legal intents and purposes, these readings should be considered for your entertainment only. While it is my aim to support you, please know my services should not be considered a substitute for any sort of licensed medical care.

  • I absolutely love it when you return a following year for an update! With that said, my readings work best with a little space to breathe. Please wait 8-12 months before booking your next session.

  • I will happily invoice you if you’d like to gift a human or pet reading to someone you love, but I will not offer refunds on these services if they go unused. These gifts are good to claim for one calendar year.


PAYMENT AND CANCELLATION POLICY

  • ​NEW FOR 2025 & 2026: ALL PAYMENTS ARE DUE AT THE TIME OF INVOICING. You have the option to pay at sign up, but life is big and I like to offer flexibility. If we come to the week of your appointment and you have a payment outstanding, you will receive an invoice for the full amount due. Failure to pay in a timely manner can result in the cancellation of your appointment without notice.

  • You may cancel or reschedule your appointment up to 48 hrs of your appointment window with a full refund. If you’re rescheduling our time together, please understand that space is limited and there may be a little wait for a next available date.

  • If you cancel your appointment within your 48 hr appointment window, you forfeit your payment. Please book mindfully.

  • If you are unable to be present for the day of our slotted time together and rescheduling is not an option, I will happily provide you with a digital recording of your reading and all subsequent materials.

  • Readings flow best when you’re alone in a central, quiet, calm environment. Readings conducted while you’re driving or a passenger in a moving car will not be honored. If you choose to have someone with you, a sitting fee will apply as I cannot control who gets information. Please keep in mind these sessions can be incredibly intimate. If you choose to have someone with you, I will not filter what comes through. 

  • If you’re more than 10 minutes late, your appointment will be recorded and delivered electronically as a downloadable audio file.

  • Pet portraits are scheduled by invitation through a waitlist. All payments will be due before the artwork and reading are electronically delivered. These too should be considered for entertainment purposes only and are non-refundable.

  • In person workshops: All payments are final. In cases of emergency, I will allow you reschedule at a later class date or transfer the money paid to an appointment with me. The remaining balance will be considered due.

SHIPPING POLICY

  • All artwork is mailed out at the end of every business week. Please double check your mailing address through your appointment portal via your emailed confirmation to ensure it’s correct delivery. It is your responsibility to ensure the information you provide is correct and up to date.

  • Standard U.S. shipping is included in your appointment fee. However I strongly advise adding tracking and insurance at check out.

  • Your artwork is made with love and care, and is one of a kind. Sorry, but I will not replace missing, damaged, misaddressed (buyers fault), or lost artwork due to the U.S. or International postal system. However you can receive a $100 refund through the U.S postal service for lost or damaged pieces when tracking and insurance is purchased.

  • Artwork and the material delivered in the session may not be reproduced, copied, or distributed in any way without my prior written consent.